The gym presents a mixed experience based on customer reviews, with an overall positive inclination but significant areas needing improvement. Many users express satisfaction with the cleanliness, noting the excellent work of the cleaning staff, particularly individuals like Leonor and Juanjo, who maintain high standards in all areas, including the showers and changing rooms. However, the equipment quality is a glaring issue, with reports of aging machines and a lack of sufficient tools during peak times, which detracts from the gym's potential. Staff members generally achieve high marks in attentiveness and friendliness, contributing to a welcoming atmosphere. The variety of fitness classes available is appreciated, providing options for different preferences and fitness levels. Nonetheless, issues with air conditioning are frequently mentioned, resulting in uncomfortable environments, especially during peak hours. The shower facilities have also been a subject of dissatisfaction, with many users calling for improvements. Accessibility can be challenging at peak times due to the number of clients. In terms of value for money, while some users find the gym reasonable for the services offered, others feel that repeated price increases compromise the overall experience. Most reviews frame the ambiance as positive, with a vibrant community atmosphere that enhances the workout experience. Lastly, the tendency to overcrowding at certain times detracts from the overall satisfaction, highlighting the need for better management of peak hours.