Overall, the gym offers a wide array of facilities and a generally pleasant experience, with many praises directed at the staff who are viewed as friendly and attentive. Customers have highlighted that Harjeet and Ivett are exceptional and responsive to individual needs. The ambiance is often described as motivational, making it a great place for all fitness levels. However, there are notable downsides, particularly concerning equipment and maintenance issues. A number of gym-goers have reported malfunctioning machines, particularly in cardio areas, and numerous complaints about the lack of effective air conditioning, especially during hot weather. Additionally, cleanliness has emerged as a consistent concern, alongside frustration regarding crowded conditions, making it challenging to access desired workouts at peak times. Overall, while the staff's positive contributions are commendable, the gym appears to be struggling with capacity management and consistent maintenance. Thus, although many find value in the pricing and range of classes available, others feel the experience can be hindered by these recurring issues. It's essential for management to address these concerns to enhance the overall user experience significantly. Without improvements, the gym risks losing loyal patrons in the future.