The gym has received mixed reviews from users. While many praised the professionalism of the staff and the supportive atmosphere, especially during group classes, several others highlighted significant issues. Numerous complaints revolve around cleanliness, particularly in the locker rooms and bathrooms, which were often described as dirty and poorly maintained. Additionally, there seems to be a chronic issue with the air conditioning, as many users reported discomfort due to excessive heat, worsening the workout experience. Equipment quality is another point of contention, with reports of broken machines and a lack of sufficient gear for the number of members. This has led to a frustrating atmosphere, especially during peak hours when it becomes nearly impossible to find available equipment. On a positive note, the gym does boast a friendly staff, with particular mentions of trainers who are engaging and ready to assist clients. However, the overcrowding issue and repeated service interruptions, especially regarding the showers and other facilities, have led many to rethink their membership. It's crucial for management to address these pressing concerns so that the gym can align better with member expectations and provide a more enjoyable and hygienic environment for everyone.